System not recognizing kindle device

The system not recognizing Kindle Device

If it happens that after connecting, the Kindle Device is not showing on PC then that means the system is not recognizing the device. Well in such situation you will definitely look for Kindle Support. But wait, before going for Kindle help, we suggest you check that either you connect your device properly or not. Furthermore, do not forget to check the framework.

Here are some factors that you need to look upon:

The hardware diagnose

Working status : first of all check the power and working of your computer and Kindle Device. Not only the computer but also the device must not be frozen stuck or hanged

Check USB Connection: check the USB Ports of your system. Well, there are two USB ports, one at backside and other at the front. Sometimes the front USB ports fail to detect the device, so you must check the USB ports given at the back side. After checking the ports, connect the Kindle device to it.

The software diagnose : After checking the ports, go through the software installed. Check either the soft wares are properly installed or not. In order to transfer data, you may be required to install some additional software to the device.

The device you may need to install on your system:

Mac OS  For  X 10.5 and above versions, you need to install “The free Android File Transfer application”
Windows XP For Windows XP, you need to install the “Windows Media Player 11”. To download the Windows Media Player 11 you can visit the link
Linux system   If you have a Linux system, then you need to install an MTP USB driver


Kindle Not Showing up on Windows

Once you are sure that the hardware and software of your system are in good condition to perform the task, you need to:

  • Restart the computer. Afterward restart the Kindle device too.
  • Unplug the USB wire and then connect it again
  • Once you complete the above-given instructions your system will be able to recognize and read the Kindle device.

Kindle Not showing up on Mac

If you are having a Mac system, and the Kindle device is not getting recognized by it then there are some instructions that you can follow:

Use the USB port and then connect the Kindle device to the Mac System

Go to the settings option available at the device and then go to Menu and then choose the Restart Kindle option

Settings > Menu > Restart Kindle.


Once you complete the procedure, your device will get restarted. In your Mac, the Kindle device will be shown as a USB Drive.

With the help of above-given instructions, you will be able to solve the Kindle problem easily. If still, the problem persists, then you may contact the Kindle Support Executives by dialing the Kindle customer support phone number 1-877-550-1655.

This Kindle Support number is available 24*7. Moreover, you don’t need to pay any charge for dialing the Kindle Helpline number. Furthermore, you can also use the chat box available at the website

Kindle is not turning on ?


If you are too in a mood to read your favourite eBook and suddenly find that Kindle Is Not Turning On, then what you will do?? Don’t know?? Well don’t worry, the solution is right here. Here are some of the solutions you can try to solve this problem in real-time.

Resetting your Kindle Device

Mostly it happens that instead of having any breakage, kindle gets stuck and that why it doesn’t start on. Due to getting stuck, the Kindle device gets locked up and does not work properly. If this problem occurs then, all you need to do is to reset your device.

To reset the device you need to press the power button for at least 20 seconds. Thereafter turn on the device again by pressing the power key again. Once this process completes, your Kindle device will start working properly again. If pressing the power button for 20 seconds doesn’t work then try holding it for 30 seconds. It will surely work.

Go for the Factory Reset Option

If after completing the soft reset procedure, the Kindle device does not turn on then you need to go for the hard reset i.e. the Factory Reset. If you choose the Factory Reset option, all the data and applications will be deleted from your device.

To factory reset, you need to go to Quick Settings option and then select “More”, “Device” and finally the “Reset to Factory Defaults” options consecutively. Once you complete the process, all the data available at the device will be deleted. For your knowledge, our Kindle support executives inform you that you don’t need to worry about the books you purchased because you can again download them from Amazon Cloud.

Replacing or recharging the battery of the Kindle

Sometimes due to a poor battery, the Kindle device stops turning on. In this case, you need to charge the Kindle device’s battery to get it to turn on. Just plug in your Kindle device to computer or laptop and leave it for about half an hour. Once the device battery charge, try to turn it on again.

If any problem occurs then try to reset the device. If still, the problem persists then that means your charger is having any breakage. Check the charger and if any problem appears then change it as soon as you can. You should not only check your charger but also the battery of the device. Sometimes due to a broken battery, the problem persists.

Enjoy reading once the Kindle is ON

With the help of above-given solutions, you will surely be able to turn on the Kindle device and enjoy your Ebooks. Still, if you face any sort of issue in your Kindle device then you may contact the Kindle support executives by dialing the Kindle Help Toll Free Number i.e. 1-877-550-1655. You may also chat with the Kindle Support Executives by using the chat box available at Kindle support Website i.e.

How to connect kindle fire to computer

Connect Kindle Fire to PC Steps on How to Connect Kindle Fire to Computer

Want to Connect Kindle Fire HD with PC but don’t know the exact procedure??? Do not panic here we have given the detailed illustration. With the below-given procedure, it will become easier for you to connect Kindle Fire to Mac.

kindle supportHow to Connect Kindle Fire to Computer?

Connecting the Kindle Fire to a Windows Computer:

Step 1: You can connect your Kindle Fire with the help of a micro-USB cable.

Step 2: Micro-USB cables not packaged with the Kindle Fire. You have to buy them separately.

Step 3: Slide the arrow from right to left to unlock your Kindle Fire device

Step 4: Wait for your while till your Computer accepts the Kindle Fire Recognizing request

Step 5: Once your computer recognized the Kindle fire a Pop-Up message will get displayed on your Screen

Step 6: Now you will get several options for managing the Kindle device

Step 7: Select and hit on “Open folder to view files” option

Step 8: A new page along with the stored information about your Kindle Fire will appear

Step 9: Use the Window Explorer and copy/paste files to the Kindle Device from the Computer Locations

Step 10: Once the transfer procedure completed, hit on the “Disconnect” tab available on the Kindle Fire Screen

Step 11: Remove the micro-USB cable from your Kindle

Step 12: The home screen of your Kindle Fire will display after exiting USB drive mode and be ready for use

If you want to connect the Kindle Fire Device with your Mac Computer, Here are some handy steps you can use to

Connect Kindle Fire to Mac OS X

  • If you want to connect your Kindle Fire with the MAC Computer then you can use the micro-USB cable
  • As we stated earlier, you have to buy a separate micro-USB cable it will not be packaged with the Amazon Kindle Fire device.
  • Unlock the Amazon Kindle Fire Set Up Device by sliding the arrow displayed on the screen from right to left direction
  • Once the device gets unlocked, your Mac computer will automatically recognize it. For that, you have to wait for a while.
  • Once the Kindle Device and Mac Computer Connected, “Kindle” icon will get displayed
  • To see the files and folders, you have to press the Kindle icon
  • Drag and drop files from the MAC Computer to the Kindle Device
  • To move the files you have to use the Finder Option
  • Once the transferring procedure is completed, close the Finder
  • Thereafter, press the “Control” tab presented at your Mac Keyboard
  • Again hit on the Kindle icon available at the desktop
  • Press “Eject” option from the Floating Menu bar
  • At last disconnect the Kindle Fire from the micro-USB cable
  • Now you can use the files transferred.

Amazon Kindle Support :

kindle help

After going through the above-given steps it will become easier for you to connect the Kindle Fire with Computer.Still, if you have any issue, then you may contact the Kindle Fire Support Executive by dialing the Kindle Support Phone Number i.e. 1-877-550-1655. For further Amazon Kindle Help you can visit the website



Kindle fire common problems and fixes


Kindle Issue

Kindle Fire: Common Problems and Fixes

The Kindle Fire is a wonderful device. Combining the best of both worlds, (Kindles and Tablets), this device has already proven to be extremely successful. Regardless of what a great device it may be, like all electronics and technological gadgets, the kindle fire too might sometimes glitch.

This is usually no reason to panic however we often have no idea what to do when our technology messes up. For that reason, we figured we would highlight some common problems as well as possible fixes.
Won’t get started

The Kindle Fire sometimes acts up when it is turned on. Problems could include hanging or taking too long to start as well as not turning on altogether.

Possible fixes for this include:

1. Holding the start button. This needs to be done for twenty seconds. The power button is then released and tapped. If the device turns on, well and good.

2. If the above doesn’t help, the second possibility is to hold the power button for 20 seconds. This will kill all power. Proceed to plug in your device to the charger for a few minutes and then try turning it on again.
PC Connectivity

On occasion, the kindle fire can be troublesome with regard to PC connectivity. This will be when you have trouble moving files and material from your computer to your Kindle. Error messages include not responding or the device has stopped working. In both these situations, possible fixes include:

1. Restarting both devices (the kindle and the PC)

2. Replacing your data cable

3. Trying out a wireless data transfer option
Wi-Fi Connectivity

A common complaint but often the most easily self-solved one is Wi-Fi connectivity. This can occur for many reasons. Some fix options include:

1. Fully charge your device

2. Restart your kindle

3. Ensure that airplane mode is turned off in settings

4. Ensure the connection you are using is working okay
Input and Output

Sometimes you might have trouble typing or using your kindle touch screen. Others your headphones might not work. To remedy screen and type trouble, you could:

1 Clean your screen

2 Runa factory reset

3 Make sure that your device is sitting in the case the right way.
In the case of inactive audio:

1 Unplug and re-plug your speakers

2 Adjust the input jack a little

3 Check volume settings on your device

Please note, in both these cases, Kindle technical support might be the way to go. You do not want to further damage your Kindle Fire! Click here if you need tech support for your Kindle Fire!

Last, but not least on our list are battery issues. These could include a battery that drains too fast, charges too slowly or does not charge at all! Remedies here could include:

1. Turning off your device while you charge

2. Checking to make sure the charger is working

3. Checking if the charger fits snugly into the kindle charging port
Support Options

Above are commonly occurring kindle glitches. That being said, there are times when technical support is the safest and smartest way to go! If you are worried about what to do because your device is giving you trouble, we can help you out! Just get in touch!

support for kindle

Support Options

Above are commonly occurring kindle glitches. That being said, there are times when technical support is the safest and smartest way to go! If you are worried about what to do because your device is giving you trouble, we can help you out! Just get in touch!

How to reset your kindle fire

kindle reset

Before the advent of tablets and smartphones, the notion of reading a book without turning the pages was as inconceivable as tellingyour phoneto find the nearest Chipotle.

Technological innovation has single-handedly revolutionized the way we experience reality. From accessing international news on your fingertips tospeaking with a loved one thousands of miles away, the way we consume and share information on-the-go has invariably changedfor the better.

With budget being a big concern for many tech-savvy shoppers, the Kindle Fire offers a host of remarkable benefits at relatively affordable rates. Asamedia tablet for your favorite books, shows and gamingapps, it gives you a chance to do everything on one sleek and portable device with a small price tag.

Rekindle Your Kindle

As a family-friendly gadget, however, your Kindle may find its way to the hands of your children or friends, who may inadvertently mess with its settings. If you’re particularly protective of your device, you may still experience issues if your Amazon account is tampered with.

In any case, re-setting a Kindle Fire is definitely not as easy as restarting your computer. Here are a few precautionary tips to keep in mind before attempting the deed.

Backing Up Account Data

When going ahead with a “factory reset”, remember, you’re wiping out everything on your device. Yes, that includes the latest season of Game of Thrones.

Since your Amazon purchases are all synced to remote servers, you do not have to re-purchase any items. Without making copies of the content, however, you may lose all of it with a factory reset.

Step 1: Make sure your Kindle Fire is up to date.


Invest in a Storage Plan

Keep in mind that the automatic backup does not include personal photos, files and videos. Manage your storage on Amazon Drive; for $12 per year, you get access to 100GB.

That’s security worth investing in!

Step 2: Sync your photos, videos and content on Amazon Drive.

Set Cloud Preferences

Cloud Preferences

Before finally resetting your Kindle, take a moment to make sure that you’ve successfully backed up your account data and files.

Step 3: Customize your cloud settings and ensure easy accessibility to saved content.

Remember, once you reset your Kindle, there’s no going back. From game progress to account passwords, you will lose quite a bit, so double-check everything before you proceed.Once you’re ready, swipe down on the screen and go to Settings, Device Options, Reset to Factory Defaults, and hit Reset.

Congratulations—you’re all set, or rather, re-set!

When it comes to Kindle care, it pays to speak with a professional assistant.

Do not follow amateur advice online and exacerbate the problem. Call Amazon tech support toll-free at 1-877-550-1655 for 24/7 assistance!

How to connect Kindle fire to wifi

kindle reset

How To Connect Kindle Fire To Wifi

After purchasing a Kindle and going through the wrapping of your wonderful new investment, the first thing you want to do is connect to the internet!

In case it isn’t obvious why, it is through the internet that you will be able to use and access your kindle features. These include downloading and updating your kindle software, browsing the web (in newer models) and of course, purchasing and downloading material to read or listen to.

Kindles can connect to home and office networks as well as to public access Wi-Fi. It is just a matter of setting it up and here’s how you do it!

The bare basics

1. Turn on your device.

2. To access quick settings, swipe down across your kindle screen.

3. Click on the wireless button/sign.

4. Make sure that airplane mode has not been turned on.

5. View available networks. Networks in the vicinity will be picked up by your kindle and should show as options.

6. Click on the network you wish to connect to.

7. A lock icon means you will need a password to access the network. Proceed if you do!

8. Open networks will be connected to simply by clicking. This being said, just make sure the public network you connect to is safe and trusted.

9. Once connected enjoy full access to all your devices features!

But it’s not working!

Sometimes, minor software or system glitches might cause your device to malfunction. Do not panic. We have listed a few ways you might be able to rectify this before looking into kindle customer support.

1. Make sure your selected network is functioning properly by checking to see if other devices connected to it have working internet access.

2. Turn airplane mode on and then off again to refresh networks.

3. Restart your device.

4. Restart your router. Often restarting your router does the trick!

5. Ensure that your kindle software is up to date. If not, it might be wise in the absence of internet access to contact a Kindle tech support rep.